Creative Ops Services

If you started your agency from the ground up and jumped straight into managing everything with little to no support, you may not have had the luxury—or need—to focus on operations.


But as your agency grows, you're likely to uncover operational gaps that hinder productivity and growth. Working with a creative operations specialist will help you identify and address those gaps.


My goal is to help build or improve the operational foundation of your creative team to allow for increased efficiency, smoother workflows, more timely project delivery, and improved team and client satisfaction.


Ready to talk about working together?

I can help by ..

Assessing and improving your creative workflow to identify and address gaps and bottlenecks in your current process
Suggesting and implementing new systems, processes, and tools so that you can spend less time managing and let your team take the lead
Clarifying team roles and responsibilities and creating supporting documentation such as communication guides and team handbooks.
Building a library of SOPs so you can onboard new team members with less hassle and more consistency
Improving your client and team experience—so you can retain both!

Organize Projects and
Automate Workflows
with custom Airtable Solutions

Services are not endorsed by, sponsored by, or affiliated with Airtable. Airtable and the Airtable trademark are registered trademarks of Formagrid Inc dba Airtable.

Streamline Communication
and Optimize Operations
with Google Workspace Services

Services are not endorsed by, sponsored by, or affiliated with Google.

Keep your team on task on projects on schedule with custom project management solutions in ClickUp

Services are not endorsed by, sponsored by, or affiliated with ClickUp.

Popular Services

Systems Assessment

This is where we'll start.

Get a snapshot of where you are, what's working, and what's not. This initial service starts at $1,500. 


We'll take an in-depth look at your processes, documentation, and foundational operations elements to ensure you're set to scale. You'll receive a full report with recommendations for implementation.


This process will help determine what your first priorities should be.

Additional implementation services may be added as needed.


Done-for-you Services

Great for agencies of any size.

Individual services focused on implementing solutions to address the gaps we uncover in your assessment so you can start getting your ops in order.


  • Wrangle Your Workspace - $500
    We'll set up and/or optimize your Google Workspace™ account to improve file/asset organization and streamline team and client collaboration with shared drives and calendars.

  • Process Overhaul - Starting at $2,000
    We'll focus on two processes in need of improvement. Suggestions and a detailed plan will be provided.

  • System/Workflow Setup Packages - Starting at $4,000
    Implementation of a process overhaul plan; including SOPs, a training session and/or video recording; and two follow-up calls.

  • SOP Documentation - $1,000 for Five SOPs
    Documentation and organization of your high-priority SOPs for team onboarding, training, and consistency.

Best for established agencies with 5+ team members.

Starting at $5,000 per month, these full-service packages include an assessment, process overhauls, SOPs, and more.


We'll handle everything you need to get your agency streamlined and set to scale and provide the templates and direction for your team to easily maintain it all. 

DIY version also available

Three Months

  • Systems Assessment & Report
  • 1 SOP day
  • 25 SOPs documented and filed
  • 2 processes cleaned up, finalized, and documented
  • SOP Tracking Spreadsheet
  • SOP Table of Contents
  • SOPs Put into Project Management System 

Six Months

  • Systems Assessment & Report
  • 2 SOP days
  • 50 SOPs completed and filed
  • 4 processes cleaned up, finalized, and documented
  • Team Handbook & Communication Guide
  • Clarified Roles and Responsibilities
  • SOP Tracking Spreadsheet
  • SOP Table of Contents
  • SOPs Put into PM System


View Sample 6-month Workflow


Schedule a call to talk about which package is right for you and your team.

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